Summary

 

We are looking for an IT Trainer to prepare and conduct employee training courses on IT skills and proper computer usage. The IT Trainer's responsibilities include identifying educational needs, designing educational material, and ensuring all employees take basic computer training. Ultimately, the IT Trainer will ensure employees develop their tech skills to keep our computer workstations secure.

 

If you know how to design engaging courses to explain technical procedures and best practices, we‘d like to meet you!

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Responsibilities:

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• Conducting IT skills gap analyses.

• Designing technical manuals using simple language.

• Conducting role-specific training on tools and programs each team uses daily.

• Researching and recommending learning systems (like TalentLMS and WiZDOM Enterprise).

• Applying educational methods to engage trainees (e.g., gamification-based platforms).

• Training new employees on the proper use of hardware and software.

• Performing regular organization-wide training on system security.

• Evaluating the effectiveness of each educational session.

• Maintaining updated records of training curriculum and materials.

• Reviewing company policies on computer use and cyber security.

 

Requirements and Skills:

 

• Proven work experience as an IT Trainer, Technical Trainer, or similar role.

• Experience designing technical course material.

• Familiarity with web-based learning platforms and modern educational techniques.

• Good understanding of corporate computer security principles.

• Excellent communication skills with the ability to explain technical terms plainly.

• BSc in Information Technology, Computer Science, or relevant field.

• Additional certification in training (e.g., Certified Technical Trainer) is a plus.

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The Roya Institute of Studies recognizes the importance of a diverse workplace and is committed to being gender and socially inclusive. Individuals from refugee or immigrant households are particularly encouraged to submit their applications.

 

Physical Abilities: Hearing and speaking to exchange information in person, over the computer, and on the phone; seeing to read and prepare lessons; sitting or standing for extended periods; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending of the waist, and reaching overhead to write on the whiteboard.

 

Application Requirements: Send your resume and cover letter to careers@royais.org (subject line: IT Instructor) or apply on our website at www.royais.org/jobapplication.

 

We look forward to hearing from you!

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